NMC Pharmacy Conflict Management

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Across
  1. 2. the animal used to symbolize compromising
  2. 3. working on resolving a conflict between 2 other parties
  3. 5. the style when we care for the relationship without any regard to our own agenda
  4. 8. moderate assertiveness/moderate cooperativeness
  5. 9. the largest Retail Pharmaceutical Company in the middle east
  6. 10. the animal used to symbolize avoiding
  7. 11. the catalyst for fight/flight conflict reaction
Down
  1. 1. assertive/cooperative
  2. 4. inevitable but if resolved can be an opportunity
  3. 6. the style of choice when conflict is of no value
  4. 7. assertive/uncooperative
  5. 8. the essence of collaboration