NO WORK NO PLAY!

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Across
  1. 5. you click on this to open sf document search
  2. 8. is how we retrieve our work
  3. 11. a group of business under of CID
  4. 12. we use this to clock in
  5. 13. has network types such as hmo, ppo
  6. 17. this includes group id and class id
  7. 18. information on our input sheet
  8. 19. a group should have minimum of one but no maximum
  9. 20. can be created through prs
Down
  1. 1. where you find plan ids and products
  2. 2. a plastic card sent to subscribers for verfication
  3. 3. username to log into facets
  4. 4. 8 digit number assigned to a facet id
  5. 6. the employer group pays for actual claims
  6. 7. is the address that goes in a subgroup
  7. 9. is where we load our groups
  8. 10. is how employees pay for medical expenses
  9. 14. a bill for medical services
  10. 15. is a segment of employees
  11. 16. a group that is new to BCN