Nobody expects more from us than we do

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Across
  1. 1. Electronic signature device
  2. 2. Begins each August 1st
  3. 6. Used for delivery ETA
  4. 9. Used to place an order on hold
  5. 10. A private label brand
  6. 12. Date that customer needs product
  7. 18. Customer’s bill
  8. 19. Semi-annual warehouse event
  9. 21. Abbr. for the daily operational review
  10. 22. Account linked to main customer account
  11. 23. Tracks status of a salesman orders
  12. 24. Credit memo for cash customer
  13. 26. Abbr for software used to manage warehouse operations
  14. 28. Type of order delivered from supplier to customer
  15. 29. Abbr. for computer to computer exchanges
  16. 31. Document used for customer return material
  17. 35. Aka customer delivery address
  18. 36. Symbol used when searching for a product code
  19. 38. Refund process
Down
  1. 1. System used for credit applications
  2. 3. Intervals of counting stock
  3. 4. Holds money and checks
  4. 5. FEI’s primary software
  5. 7. Grouping of related product typically by vendor
  6. 8. Determines when to buy more product
  7. 11. Jumpword used to calculate freight
  8. 13. Contact for a DC order
  9. 14. Most used button on the keyboard
  10. 15. Expedites orders w/DC vendors
  11. 16. Programmable keys
  12. 17. Ferguson Website
  13. 20. Jumpword to copy an order
  14. 25. Abbr. for our online learning center
  15. 27. “____ is always right!”
  16. 30. Jumpword for accounts receivable
  17. 32. Contact for tech. issue
  18. 33. A private label brand usually sold in showrooms
  19. 34. Manages email and contacts
  20. 36. Abbr for commands found at the bottom of Trilogie screens
  21. 37. Jumpword for Bid/Order/Direct