Nobody expects more from us than we do

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Across
  1. 2. Type of order delivered from supplier to customer
  2. 3. Ferguson Website
  3. 4. Manages email and contacts
  4. 6. Aka customer delivery address
  5. 8. Begins each August 1st
  6. 11. Jumpword used to calculate freight
  7. 12. Used for delivery ETA
  8. 13. System used for credit applications
  9. 14. Abbr for software used to manage warehouse operations
  10. 16. “____ is always right!”
  11. 17. FEI’s primary software
  12. 19. Semi-annual warehouse event
  13. 22. Jumpword for Bid/Order/Direct
  14. 25. Used to place an order on hold
  15. 26. Abbr for commands found at the bottom of Trilogie screens
  16. 27. Date that customer needs product
  17. 28. Grouping of related product typically by vendor
  18. 29. Document used for customer return material
  19. 32. Most used button on the keyboard
  20. 33. Abbr. for computer to computer exchanges
Down
  1. 1. Tracks status of a salesman orders
  2. 5. Contact for a DC order
  3. 7. Contact for tech. issue
  4. 9. Jumpword for accounts receivable
  5. 10. A private label brand
  6. 15. A private label brand usually sold in showrooms
  7. 18. Abbr. for the daily operational review
  8. 20. Credit memo for cash customer
  9. 21. Electronic signature device
  10. 23. Refund process
  11. 24. Account linked to main customer account
  12. 29. Jumpword to copy an order
  13. 30. Abbr. for our online learning center
  14. 31. Customer’s bill