Across
- 2. is an emerging management theory in which decisions are based on a combination of critical thinking and the best-available evidence.
- 4. is a classical management theory that focuses on the organization as a whole and identifies effective ways to organize and manage a business.
- 7. is a theory that focuses on improving the organization through understanding employee motivation and behavior. It is also called human relations management.
- 10. is a theory that suggests the appropriate style of management depends on the situation. In other words, there is no single best way to handle all situations or problems encountered in an organization.
- 12. is a classical management theory that uses science to study worker productivity and workflow.
- 13. is a theory that focuses on organizing work with the goal of increasing worker productivity.
Down
- 1. is a management philosophy in which the success of an organization is directly related to customer satisfaction.
- 3. is a management theory that uses measurable techniques to improve decision-making in an organization.
- 5. was a time in history when machines replaced human and animal power.
- 6. is an idea or collection of ideas used as a set of guidelines for managing an organization.
- 8. is a system in which people, items, or issues are ranked in order of importance.
- 9. is a classical management theory that is an approach based on precisely defined procedures and a clearly defined order of command.
- 11. is the specialization of individuals who perform specific tasks. It is also called job-specialization. In division of labor, jobs are broken down into smaller and repetitive tasks that are assigned to specific individuals.