NPS Crossword

9. When you build a relationship with a customer.
10. What is the Scottish referendum this year for?
12. Providing accurate and precise information confidently is in line with which driver?
13. A measure of customer's advocacy for a business.
17. Something that you nurture.
21. To take away from something or someone.
22. A synonym for being both quick and efficient.

1. One way of showing a customer they are valued is by __________ with them.
2. Is it a fruit or is it a vegetable?
3. Actively taking responsibility to resolve a customer's query is a way of demonstrating which NPS driver?
4. Kanye West's song about a lady looking for money from her relationship.
5. The all knowing all seeing information system.
6. There are four in a year.
7. Another word for value.
8. A customer who will rave about LBG to their friends and family.
11. Department which can help customers facing financial hardship.
14. Capital of Brazil?
15. An advisor who receives 3 promoter ratings in a row has got a..
16. The language spoken in Brazil.
18. Another word for capable?
19. What is Scotland in Welsh?
20. A now retired welsh cheese.
23. The most recently added NPS driver.