Number 9

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Across
  1. 6. something that is made or grown to be sold or used
  2. 7. a strong need for something,to require (something)
  3. 8. money that is made by or paid to a business or an organization
  4. 10. the process or system by which something is provided to a person, place, etc.
  5. 11. not flexible
Down
  1. 1. the process of making or growing something for sale or use
  2. 2. the act of giving or delivering something to people
  3. 3. the ability to hold or contain people or things
  4. 4. placed or attached in a way that does not move easily
  5. 5. to notice or pay attention to (something)/ to say or write
  6. 9. able to return to an original shape or size after being stretched