Across
- 5. Management tool that compares practices with top performers to improve outcomes.
- 8. Management function that monitors performance and enforces standards.
- 9. Management function that sets goals and decides actions in advance.
- 10. A head nurse observes how a new staff member performs wound dressing, gives feedback on proper technique, and offers guidance to improve patient safety.
- 12. A Chief Nursing Officer meets with hospital executives to decide on opening a new intensive care unit. She reviews staffing needs, budget allocation, and regulatory requirements, then sets policies to guide nurse managers in implementing the plan.
- 13. Process of creating work timetables and shifts to balance patient needs and staff well-being.
- 14. Organizational structure with few levels, broad control, and easy communication.
- 15. Position in an organization where communication is most frequent and diverse.
- 17. Unbroken line of authority that defines reporting relationships in an organization.
- 18. The charge nurse assigns a nursing assistant to check patients’ vital signs while she gives medications, reminding the assistant to report any abnormal results.
- 19. Process of providing the right number and mix of nursing personnel to meet patient care needs.
- 20. Represents advisory roles to line managers.
Down
- 1. Management function that groups and assigns tasks logically.
- 2. Management function that guides, motivates, and coordinates staff toward goals.
- 3. In the emergency room, the charge nurse arranges tasks so one nurse prepares IV fluids, another monitors vital signs, and another contacts the lab, ensuring the patient receives timely and efficient care.
- 4. Type of organization combining hierarchical and cross-department coordination.
- 6. A hospital posts job openings for registered nurses on social media and representatives attend a nursing job fair to reach potential applicants.
- 7. Type of schedule repeated in cycles, balancing patient needs and staff preferences.
- 11. The nurse manager motivates the staff by explaining that timely charting improves patient safety and patient flow. She also recognizes nurses who complete their documentation on time.
- 16. Simplest type where authority flows directly down the hierarchy.
