NWNC Managed Services

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Across
  1. 3. super helpful information (2words)
  2. 5. Queen of the NOC
  3. 6. necessary for a great relationship
  4. 8. last word in Telecom
  5. 9. the bane of a CEM
  6. 10. KnowBe4
  7. 13. something to strive for
  8. 15. Apps expert
  9. 16. effective and efficient
  10. 18. teamwork
  11. 20. makes the dream work
  12. 22. Former Nortel leader
  13. 24. our back office counterparts
  14. 25. so what do you think?
  15. 27. Service Desk Commander
  16. 30. valuable quality
  17. 31. a well oiled machine
  18. 33. in a world where you can be anything,be ..
  19. 36. great leadership
  20. 37. like most of us post Covid
Down
  1. 1. takes ownership
  2. 2. the service we provide (2 words)
  3. 4. successful MIM result (2 words)
  4. 7. dialog. chat. Text.
  5. 11. MS motto (2 words)
  6. 12. joined in
  7. 14. our fearless leader
  8. 17. the Exeter NOC
  9. 19. together
  10. 21. first lady of managed services
  11. 23. top of the Legacy Carousel gang
  12. 26. Cisco king
  13. 28. service only one
  14. 29. major SLA component
  15. 32. 15 minute call
  16. 34. ugly Covid test result
  17. 35. NWN and Carousel