Across
- 1. The division of a market on the basis of customers’ responses to a product
- 4. The division of a market on the basis of customers’ lifestyles and personalities
- 6. The division of a market on the basis of its physical and social characteristics
- 9. A customer or potential customer who purchases goods or services to satisfy personal desires
- 10. An individual’s character traits and behaviors
- 11. Designing products and directing marketing activities to appeal to the whole market; also known as undifferentiated marketing
- 12. One of the groups into which the total market is divided
- 15. The identification and selection of markets for a business or for a product
- 16. The way in which people lead their daily lives; determined by their income, interests, and activities
- 17. The classification of customers into similar groups to appeal to one or more individual segments
Down
- 2. A customer or potential customer who purchases items for business operations, for resale, or for making other goods
- 3. The division of a market on the basis of where customers are located
- 5. The division of a total market into smaller, more specific groups
- 7. A customer or a potential customer who has an unfulfilled desire and is financially able and willing to satisfy that desire
- 8. Designing products and directing marketing activities to appeal to the whole market; also known as mass marketing
- 13. An economic and sociological measure of a person’s income, education, and occupation
- 14. The particular group of customers a business seeks to attract
