OCAO Public Service Recognition Crossword

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Across
  1. 5. An expression of appreciation or gratitude.
  2. 7. Interactions or connections between individuals or groups.
  3. 10. The development or introduction of new ideas, methods, or technologies.
  4. 14. Messaging and information exchange inside or outside the organization.
  5. 16. A large or complex organization or business entity.
  6. 17. Executive role overseeing administrative operations (abbr.).
  7. 19. Assistance or support provided to others within an organization.
  8. 20. An AI assistant that supports productivity and workflows.
  9. 21. Formal rules or guidelines that govern processes and conduct.
Down
  1. 1. Measures taken to prevent harm or injury in the workplace.
  2. 2. Field focused on community outreach, government interaction, and reputation.
  3. 3. The organizational value embedded in people’s skills, experience, and knowledge.
  4. 4. Instruction designed to improve skills or performance.
  5. 6. Group of senior executives with “Chief” titles.
  6. 8. The collective employees who make up an organization.
  7. 9. Physical workplaces, buildings, and support infrastructure.
  8. 11. Significant organizational change aimed at improvement.
  9. 12. Visual elements used for design, branding, or communication.
  10. 13. Relating to office management, coordination, and support functions.
  11. 15. A long‑range plan for achieving major goals.
  12. 18. Work performed to benefit the community or the public.
  13. 19. Systems and processes that protect people, facilities, and information.