Across
- 5. This process may be used for customers who contact us repeatedly after we provide a complete resolution.
- 7. An account flagged with this verbiage should not be issued any replacements, refunds, adjustments, or goodwill.
- 9. This type of compensation may have a minimum purchase requirement.
- 10. This menu can be used to schedule a medium parcel call tag.
- 12. This membership is an enhanced delivery service that uses trusted, specialized Walmart associates to handle every step of an order.
- 13. Items sold by third-party sellers are listed on this platform.
Down
- 1. This tool can be used to explore an account from our customer's point of view.
- 2. This abbreviation is used to describe a package that was delivered, but cannot be found by the customer.
- 3. This may be offered as an alternative to a refund, based on availability.
- 4. This chat status may be said to occur after two minutes of customer inactivity.
- 6. This order status occurs after the EDD has passed without delivery.
- 8. This is an abbreviation of the process for contacting marketplace sellers.
- 11. This payment method will never expire.