Office Administration Grade 10

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Across
  1. 3. this type of communication takes the form of telephone, face to face, meetings, interviews etc.
  2. 4. this type of communication climate, employees feel free to express opinions
  3. 5. this type of communication travels from employees to managers within an organization
  4. 7. this type of communication is the transmitting of information using graphs, pictures and charts
  5. 8. this type of communication takes the form of letters, report, agendas etc
  6. 9. these envelopes have sticky strips on the back for closure
  7. 10. this type of communication climate discourages communication because persons often feel judged for speaking up
Down
  1. 1. this type of communication takes the form of gossip or rumour
  2. 2. these are standard business-size envelopes
  3. 6. this type of communication flows from the upper level to lower level