Across
- 4. A communication barrier related to physical distance or obstacles
- 5. The arrangement of office furniture and equipment.
- 6. The design of the physical workspace.
- 7. The selection of a communication method based on circumstances.
- 9. A factor that can enhance the flow of communication by providing a response.
- 12. A positive mental outlook towards work.
- 15. A communication barrier involving incomplete or inaccurate information.
- 16. The practice of sharing a workspace with others.
- 18. The act of listening actively and attentively.
- 19. Factors influencing the choice of communication channels.
- 20. A factor that can affect the flow of communication, often involving body language.
Down
- 1. The process of sending a message from one person to another.
- 2. A formal document outlining job responsibilities.
- 3. A communication barrier involving personal biases or judgments.
- 8. A shared office space for remote workers.
- 10. The manner in which messages are exchanged in the office.
- 11. The ability to adapt to changes in the workplace.
- 13. Effective communication between people.
- 14. The use of non-verbal cues in communication.
- 17. Skills and qualifications desirable in office personnel.