Across
- 5. entered by customers outside of OEP
- 6. set of expectations to follow at work
- 7. filled out to determine coverage eligibility
- 8. shows if a customer is eligible for subsidies or coverage
- 9. what a customer sees after logging into CAP
Down
- 1. set of numbers and letters a customer uses to log into their account
- 2. used to communicate with team members
- 3. temporary contract of coverage
- 4. used to store pertinent and permanent information about accounts