Handling telephone & Basic Daily Conversation at Work

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Across
  1. 2. The opposite of "goodbye"
  2. 3. To connect a call to another person.
  3. 5. A formal meeting to discuss work
  4. 9. The device used to make phone calls.
  5. 12. Another word for "talk".
  6. 13. The name of the company where someone works.
  7. 14. A person who calls someone
  8. 16. A polite word when asking someone to wait
  9. 17. A written record of information
  10. 18. The opposite of "Ask"
  11. 19. A polite expression before asking a question
  12. 20. The place where people work
Down
  1. 1. A request to telephone someone later.
  2. 4. A person who receives visitors in an office
  3. 6. To communicate by speaking.
  4. 7. A conversation between two people
  5. 8. A written or spoken communication for another person.
  6. 10. A greeting you say when answering the phone
  7. 11. A person who works in an office
  8. 15. A formal meeting to discuss work