Across
- 4. when cx is upset and asks for supervisor
- 8. where you notate the call
- 10. week 3 of training
- 11. a legal agreement every customer must abide by
- 16. cx can add these and they are ensured up to 250k
Down
- 1. when verifying ext acct we send these out. less than $1
- 2. chat to ask questions
- 3. cx can link these to osa.
- 5. the department you call to get assistance
- 6. where we go to calculate early withdrawal penalty
- 7. new system we transitioned to
- 9. to check documents sent to cx.
- 10. sent to cx via text or email
- 12. how many no harm no foul days do you get
- 13. what do we clock into first
- 14. fee to close cd prematurely
- 15. type of transfer that requires intermediary information