Across
- 2. the 1st step in the END technique
- 6. What is the 4th step in the selling ceremony
- 7. 2nd step in the selling ceremony
- 8. What is the 1st A in (L)Aura stand for
- 10. Most important type of communication
Down
- 1. Name a way to connect with people
- 3. Name the last step in the selling ceremony
- 4. What is the least important manner of communication
- 5. What does the U in (L)AURA stand for
- 9. the 2nd step in the END technique
