Across
- 2. How we worked together 18 times
- 5. What we are reducing
- 6. What we do across teams
- 11. The future
- 12. Guides the experience
- 14. Where the rubber meets the road
- 15. What the JM team didn't do
Down
- 1. Product of AAA and PTP
- 3. First impressions matter during this phase
- 4. A key stakeholder
- 5. The experience owner
- 7. We only want positive ones
- 8. Powers the experience
- 9. The reason we do what we do
- 10. The present
- 13. Listen to these to hear about our performance