OPERATIONAL EXCELLENCE

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Across
  1. 4. The act of leveling the variety and/or volume of items produced at a process over a period of time.
  2. 7. The complete elimination of muda so that all activities along a value stream create value.
  3. 9. The rate of customer demand. How often the customer requires one finished item.
  4. 10. The detailed choreographed patterns of movements practised either solo or in pairs.
  5. 14. When each and every associate can see the flow of value to the customer, and fix that flow before it breaks down
  6. 18. Time during which a machine is in operation
  7. 19. Producing or conveying only the items that are needed by the next process when they are needed and in the quantity needed
  8. 20. A precise description of each work activity specifying cycle time, takt time, the work sequence of specific tasks, and the minimum inventory of parts on hand needed to conduct the activity
  9. 22. A visual control device in a production area, giving the current status of the production system and alerting team members to emerging problems
  10. 23. How frequently an item or product actually is completed by a process, as timed by direct observation.
  11. 24. Terms beginning with 'S' utilized to create a workplace suited for visual control and lean production.
  12. 25. The time required for one piece to move all the way through a process or value stream, from start to finish..
  13. 26. A mistake proofing device or procedure to prevent a defect during order-taking or manufacture
  14. 28. Continuously improving in incremental steps
  15. 29. Transferring human intelligence to automated machinery so machines are able to detect the production of a single defective part and immediately stop themselves while asking for help
  16. 31. Japanese term meaning "the real place
Down
  1. 1. Any activity that consumes resources but creates no value for the customer
  2. 2. The time a product spends waiting in line for the next processing step
  3. 3. A signaling device that gives instruction for production or conveyance of items in a pull system
  4. 5. A controlled inventory of items that is used to schedule production at an upstream process
  5. 6. Any inventory between raw material and finished goods
  6. 8. Material produced by one process is used up in the same order by the next process
  7. 11. A method of conducting single-piece flow in which the operators proceeds from machine to machine, Literally means "load-load" in Japanese
  8. 12. A product or service's capability provided to a customer at the right time, at an appropriate price, as defined in each case by the customer
  9. 13. Creating more value for customers with fewer resources.
  10. 14. Producing more, sooner or faster than is required by the next process
  11. 15. Means that items are produced and moved from one processing step to the next one piece-at-a-time.
  12. 16. When a piece of equipment has to stop producing in order to be fitted for producing a different item.
  13. 17. Single minute exchange of dies
  14. 21. Ford recognized that, ideally, production should flow continuously all the way from raw material to the customer and envisioned realizing that ideal through a production system that acted as one long conveyor
  15. 27. Radical improvement of an activity to eliminate waste, also called breakthrough kaizen, flow kaizen, and system kaizen.
  16. 30. Operating a true continuous flow on machines and workstations placed close together in the order of processing, sometimes in a "U" shape