OPERATIONS GAME

2. The radical redesign of business processes to achieve dramatic improvements.
4. A project management tool used to estimate the duration of tasks when there is uncertainty.
5. The Japanese term for waste
7. Phenomenon where small demand fluctuations lead to larger changes upstream
10. Inventory management method where the oldest stock is used or sold first.
11. The process of moving goods from one location to another
13. Father of total quality management
15. 3.4 errors per one million
16. The 80/20 rule
18. A type of inventory system that orders the same quantity each time
20. Extra inventory held to protect against uncertainties
21. Primary focus of Lean manufacturing
22. The first thing that the consumer will notice about the product
23. Time between the start and completion of a process

1. The process of moving products from customers back to the company for returns, repairs, or recycling.
3. Task of buying goods of right quality, in the right quantity, at the right time, at the right place.
6. Inventory system delivering goods right when needed.
8. Method of predicting future
9. A lean principle that involves stopping production when an error is detected
12. Continuous improvement
14. Manufacturing process in which goods are produced in groups.
16. Transformation of the state of input into output.
17. Supply chain practices that reduce energy and environmental foot prints
19. Production method in which the products are produced as per the specification of customers within prefixed time and cost
22. Type of layout is used in assembly lines