Operations Management

Edit Answers
123456789101112131415161718
Across
  1. 2. Management is coordinating and organising the activities involved in producing the goods or services that a business sells to customers.
  2. 4. is the ability to be touched or stored.
  3. 5. is the number of goods or services that are produced compared to the number of resources used in the production process.
  4. 7. is a materials planning tool that predicts customer demand for an upcoming period using past data and market trends.
  5. 12. Decreasing the number of resources, labour, or time discarded during production.
  6. 13. involves a business achieving a certified standard of quality in its production after an independent body assesses its operations system.
  7. 14. are the actions performed by a business to transform inputs into outputs.
  8. 16. is the extent to which a business achieves its stated objectives.
  9. 18. use raw materials and resources to produce a finished physical or tangible good.
Down
  1. 1. is something that cannot be touched or stored.
  2. 3. is an operations strategy which focuses on monitoring and improving the standards of an organisation's output and processes to ensure they are consistently durable, reliable and meeting customer standards.
  3. 6. are the resources used by a business to produce goods and services.
  4. 8. is waste minimisation strategy that aims to transform items which would have otherwise been discarded.
  5. 9. is a holistic approach where all employees are committed to continuously improving a business’s operations system to enhance the quality for customers.
  6. 10. is how productively a business uses its resources when producing a good or service.
  7. 11. involves inspecting a product at various stages of the production process, to ensure it meets designated standards, and discarding those that are unsatisfactory.
  8. 12. is waste minimisation strategy that aims to make use of items which would have otherwise been discarded.
  9. 15. provide intangible products, usually with the use of specialised expertise.
  10. 17. are the final goods or services produced as a result of a business’s operations system which are delivered or provided to customers.