Operations Management

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Across
  1. 3. A network of organizations, activities, information, and resources involved in sourcing, producing, and delivering goods or services to the end customer.
  2. 8. A sequence of steps to design and build an integrated operations model.
  3. 10. Ensuring positive customer experiences.
  4. 12. Using technology to streamline operations.
  5. 13. Managing expenses to maximize profit.
  6. 15. The process of making informed predictions about future outcomes based on the analysis of historical data.
Down
  1. 1. Ensuring consistent quality across all locations.
  2. 2. A production method where materials and components are received and used only when they are needed, aiming to minimize inventory, reduce waste, and improve efficiency.
  3. 4. The process of storing, ordering, and selling of goods and services
  4. 5. Hiring a third-party company or individual to perform services or tasks that were previously done in-house
  5. 6. A process that ensures a product or service consistently meets predefined quality standards
  6. 7. The practice of finding ways to make existing processes faster, more accurate, more efficient, and more reliable.
  7. 9. A business approach that focuses on eliminating waste and maximizing value for the customer
  8. 11. A business’s ability to grow efficiently
  9. 14. The overall process of managing how resources are acquired, stored, and transported to their final destination
  10. 16. A company's ability to maximize output (products, services, revenue) with the least amount of input (time, effort, resources, capital).