Operations Management Week 2

2. general standard or grade of something
5. plan of work to be done
9. the site or position of something
12. people who purchase a good or service.
14. delivery of things to multiple people
15. maximum volume or productivity
17. responsible for producing goods and services
19. a few factors account for a high percentage of the occurrence of some events

1. people who supply
3. control of money
4. standard of behavior that guides how one should act in various situations
5. using resources in ways that do not harm ecological systems which support the human existence
6. difference between the cost of inputs and the value or price of outputs
7. physical items that include raw materials, parts, subassemblies, and final products
8. flow of resources between the point of origin and point of consumption
10. the application of scientific discoveries to the development and improvement of goods and services
11. Predicting future events
13. activities that provide some combination of time, location, form or psychological value.
16. presenting goods and services in a desirable manner
18. stock of goods