Operations Team Training

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Across
  1. 3. Return of funds to a member's RA
  2. 6. New team name for Mail
  3. 9. SLA
  4. 10. Term used until fraudulent activity has been confirmed
  5. 13. Checks we are unsure of how to post are placed here
  6. 15. Business day employer invoicing runs
Down
  1. 1. Form used to remove an individual contribution
  2. 2. HSA funds sent to member, then sent to new HSA custodian
  3. 4. Can be used to verify address for CIP
  4. 5. 3,350 for 2016
  5. 7. Check payment that is available in 2 business days
  6. 8. Can make his/her tongue belly dance
  7. 11. RA Funding option where ER manually uploads deductions
  8. 12. Used to nanny in New York for a rich attorney
  9. 14. This is what we do with returned cards