Operations vocab

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Across
  1. 3. when a company decides to perform tasks rather than having an outside company do the work
  2. 7. occurs when a business decides to have an outside company perform certain tasks
  3. 8. costs that can change month to month
  4. 9. approach to reduce waste in the production process
  5. 11. percentage measure of the extent to which a business is producing fully
  6. 13. occurs when a company decides to bring its operations back to its home country
Down
  1. 1. japanese term that means continuous improvement
  2. 2. each product is produced individually
  3. 3. continuous improvements that are made to business processes, services and products
  4. 4. production of large amounts of products
  5. 5. costs that are used across multiple areas and parts of the business
  6. 6. costs that do not change
  7. 10. methods used to produce similar items in groups
  8. 12. product that fails to meet quality standards
  9. 14. occurs when a business moves its operations to another country