Across
- 1. Home Wireless Network supplied by this
- 5. A customer going away for a few months would be interested in
- 7. Jan Sanchez participated in this as Bartow’s Top Performer!
- 8. Formerly known as Virtual Help Desk
- 10. Steps to protecting customer information
- 11. Assisting with a customer’s home theater falls outside of this
- 12. Optimum’s newest channel for support
- 14. One of the 'E' in E3
- 15. Centralized Desktop tool
Down
- 2. I regularly check my stats using this
- 3. We have a presence on this social media platform
- 4. How to apply for Vacation requests
- 6. They know the customer is at the heart of everything we do
- 9. Used to access a customer’s account
- 13. This tool was recently upgraded on 12/17