Across
- 7. The degree to which the product/service is customized to meet a particular customer need
- 8. The total output of particular product/service lines
- 9. ___ in technology shoul reduce labour costs but increase maintenance costs
- 12. Satisfactory design of the product or service is a ___ for effective operations
- 13. Achieving the required output at the lowest overall cost
- 14. the life expectancy of individual products and the variation in the volume of demand
- 15. High technology tends to be less ___ than low technology
- 18. Leading-___ technology tends to be less robust, making failure more likely and more difficult to correct
- 19. ___ operations are appropriate in medium variety, medium volume situations
Down
- 1. It invloves labour, materials, facilities support services and time
- 2. In manufacturing, operations is usually dependent upon ___ and marketing to specify customer needs
- 3. "Doing the right thing",simply achieving the desired outcome
- 4. The more competetive a market is on ___, the more pressure this will put on operations to reduce costs
- 5. The speed of response required by the market
- 6. ___ operations - small-scale low volume operations
- 10. In manufacturing, efficiency is often linked to it; attempts are made to ensure that plant and labour are always fully occupied
- 11. Technology tends to ___ so that a failure has a greater effect
- 14. Economies of ___ are greatest when the task is carried out continuously
- 16. The main characteristic of ___ volume operations is that economies of scale are not available
- 17. Project and job operations usually use a fixed position ___