Organization of the operations process - 1

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Across
  1. 4. Project and job operations usually use a fixed position ___
  2. 6. Achieving the required output at the lowest overall cost
  3. 10. Economies of ___ are greatest when the task is carried out continuously
  4. 11. The main characteristic of ___ volume operations is that economies of scale are not available
  5. 13. In manufacturing, efficiency is often linked to it; attempts are made to ensure that plant and labour are always fully occupied
  6. 14. In manufacturing, operations is usually dependent upon ___ and marketing to specify customer needs
  7. 15. Technology tends to ___ so that a failure has a greater effect
  8. 16. Satisfactory design of the product or service is a ___ for effective operations
  9. 20. the life expectancy of individual products and the variation in the volume of demand
Down
  1. 1. High technology tends to be less ___ than low technology
  2. 2. ___ operations - small-scale low volume operations
  3. 3. The degree to which the product/service is customized to meet a particular customer need
  4. 5. ___ in technology shoul reduce labour costs but increase maintenance costs
  5. 6. "Doing the right thing",simply achieving the desired outcome
  6. 7. It invloves labour, materials, facilities support services and time
  7. 8. The speed of response required by the market
  8. 9. The total output of particular product/service lines
  9. 12. The key decision in batch operations is the batch ___
  10. 17. Leading-___ technology tends to be less robust, making failure more likely and more difficult to correct
  11. 18. The more competetive a market is on ___, the more pressure this will put on operations to reduce costs
  12. 19. ___ operations are appropriate in medium variety, medium volume situations