Organization of the operations process - 2

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Across
  1. 3. ___ technology can be seen as an attempt to obtain some of the cost benefits of flowlines in a batch environment
  2. 7. Location near a source of raw materials is a prerequisite for ___ processes
  3. 8. An excessive stress on efficiency in control systems can also lead to ___ performance
  4. 10. Characteristic of the service that implies that demand for service follows short-term patterns
  5. 14. This process type is used in chemical processing
  6. 15. A well-designed flowline must be balanced so that each stage is operating at the same ___ of output
  7. 16. The batch size is frequently determined by economic ___, but may also be dictated by demand
  8. 17. The greater the degree of ___ of the service, the more predictable and reproducible its delivery
  9. 18. Characteristic of the service that implies that services rarely have a comprehensive agreed specification
  10. 19. Characteristic of the service that implies that production and consumption of the service are simultaneous
  11. 20. The political and social environment has an effect upon operations through improving standards of ___, health and safety at work
Down
  1. 1. Characteristic of the service that implies that service cannot be stocked
  2. 2. Customers who are presented with few ___ will take less time to make a choice
  3. 4. In a ___, the fixed sequence of operations is embedded into the design of the line so that trasport is minimized
  4. 5. An important difference between manufacturing and service operations is the presence of the ___
  5. 6. Project operations differ from job operation only in scale and ___
  6. 9. The alternative to ___ decentralization is total decentralization
  7. 11. It refers to fundamental facilities and systems serving a business
  8. 12. A frequently reported benefit of group technology is greater motivation and job ___
  9. 13. Flowlines are intrinsically ___; they are designed to produce a particular product at a particular rate of output