Across
- 4. How we react to certain situations with sadness, anger or elation
- 6. A person suppresses their true feelings while displaying the organizationally desirable ones
- 7. The combined action of a group, especially when effective and efficient.
- 8. Created Acquired Needs Theory
- 9. A simplified snapshot of reality
- 11. refers to the internal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role, or subject, or to make an effort to attain a goal
- 12. The ability to influence a group toward the achievement of a vision or set of goals.
- 14. The process of managing our feelings so that we present positive emotions when they are contrary to our actual feelings
- 15. The degree to which an individual feels positive or negative about a job
- 20. a generalized positive or negative feelings of mind
- 22. People's skills, knowledge, experience and general attributes
- 26. The perceived likelihood that someone will behave in a particular way toward a specific object, person or event.
- 27. The study of the behavior of groups and how they relate to each other in a social setting
- 28. Abreviation for a field of study focused on understanding, explaining and improving attitudes of individuals in organization
- 29. The scientific study of the human mind that seeks to measure and explain behaviorl characteristics
- 30. People or events elicit a variety of feelings that cause us to respond in different ways, these are called
- 31. Created Two-Factor Theory
Down
- 1. a connection with the organization and passion for one’s job
- 2. The sum total of a person’s underlying beliefs
- 3. A dynamic condition in which an individual is confronted with an opportunity, demand, or resource related to what the individual desires, and for which the outcome is perceived to be both uncertain and important.
- 5. Created ERG Theory
- 10. A discrepancy between the emotions a person displays and the emotions he or she actually feels
- 13. a phenomenon in which emotions experienced by one or more individuals in a work group spread to the others
- 16. A person’s positive and negative feelings toward a specific object, person or event.
- 17. The capacity to influence others, even when they try to resist influence.
- 18. Created a hierarchy of needs
- 19. Emotional Intelligence abbreviation
- 21. A goal that is specific, measurable, achievable, relevant and time bound
- 23. A process that begins when one party perceives that another has negatively affected or is about to negatively affect something that the first party cares about.
- 24. A set of principles intended to explain behavior phenomena in organizations
- 25. The study of people and their activities in relation to societal, environmental and cultural influences