Across
- 2. A perspective that organizational effectiveness depends on the organization's capacity to acquire, share, use, and store valuable knowledge.
- 4. Relatively stable, evaluative beliefs that guide a person's preferences for outcomes or courses of action in a variety of situations.
- 10. The degree to which a person minimizes conflict between work and nonwork demands.
- 11. Various forms of cooperation and helpfulness to others that support the organization's social and psychological context.
- 13. The study of what people think, feel, and do in and around organizations.
- 14. The observable demographic or physiological differences in people, such as their race, ethnicity, gender, age, and physical disabilities.
- 16. Company's stock of knowledge, including human capital, structural capital, and relationship capital.
- 18. Person's evaluation of his or her job and work context.
- 19. The ratio of inputs to outcomes in the organization's transformation process.
- 20. Groups of people who work interdependently toward some purpose.
Down
- 1. A perspective that effective organizations incorporate several workplace practices that leverage the potential of human capital.
- 3. Economic, social, and cultural connectivity with people in other parts of the world.
- 5. Voluntary behaviors that have the potential to directly or indirectly harm the organization.
- 6. Organizational activities intended to benefit society and the environment beyond the firm's immediate financial interests or legal obligations.
- 7. Differences in the psychological characteristics of employees, including personalities, beliefs, values, and attitudes.
- 8. Individuals, organizations, or other entities who affect, or are affected by, the organization's objectives and actions.
- 9. A broad concept represented by several perspectives, including the organization's fit with the external environment, internal subsystems configuration for high-performance, emphasis on organizational learning, and ability to satisfy the needs of key stakeholders.
- 12. A perspective that organizations take their sustenance from the environment and, in turn, affect that environment through their output.
- 15. The study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.
- 17. Work performed away from the traditional physical workplace using information technology.
