Across
- 4. The protection of digital systems and data from unauthorized access or attacks.
- 6. The introduction of new ideas or technologies to improve public sector performance.
- 10. Online platforms enabling citizens to access government services digitally.
- 11. The process of converting traditional public services into technology-based systems.
- 13. Extremely large datasets analyzed to reveal patterns and trends in public management.
- 15. A decentralized digital ledger ensuring transparency and security of records.
Down
- 1. Monitoring citizens’ data or behavior, often raising ethical and legal concerns.
- 2. Intelligence The simulation of human intelligence in machines to perform administrative tasks.
- 3. The process through which innovation spreads within and across organizations.
- 5. The use of machines or software to perform repetitive government functions efficiently.
- 7. The ability of systems, devices, and citizens to interact through digital networks.
- 8. The right to control personal data and protection from misuse in digital governance.
- 9. An urban area using sensors, IoT, and analytics to enhance citizen life quality.
- 12. Openness in government activities, allowing citizens to access information freely.
- 14. The synchronization between digital initiatives and organizational strategy.