Across
- 7. Occurs when a job is broken down into a number of steps which are each completed by a different individual
- 8. Assumes customers in each department have a common set of problems and needs that can be met by having specialists for each
- 11. Structure that groups employees with similar and related occupational specialities
- 12. Authority between two supervisors
- 13. Occurs when only a select few people at the top of an organization make the decisions
Down
- 1. The principle in which an employee should have only one supervisor to whom he or she is responsible
- 2. Systematic grouping of individuals which have been brought together to accomplish a common goal
- 3. Structure that constructs divisions run by division managers or supervisors
- 4. Organizations that have developed a capacity to continuously adapt and change because members take an active role in identifying and resolving work-place issues
- 5. Sets an organization’s goals and objectives
- 6. Structure that consists entirely of work groups and teams which perform an organization’s work behavior
- 9. Laid back and undefined structures
- 10. Employees that produce an organization’s goods and services
