Across
- 1. Feelings of pity and sorrow for someone else's misfortune
- 3. Following a set of rules, policies, regulations, or standards
- 6. Any information of an individual or business that is not known to the public
- 7. Rules made by the government or an organization to control the way an activity or process should be done
- 8. An Amount specified by the insurance company based on the insurance plan selected that the patient must pay toward medical expenses before the insurance company will begin paying
- 9. Participant in an insurance plan
Down
- 2. A person receiving medical treatment or care
- 4. When healthcare providers or suppliers perform actions that result in unnecessary costs to any healthcare benefit program
- 5. Precautionary procedures we have in place to keep things safe