Orientation Refresher

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Across
  1. 3. for all staff members CHAMPIONS
  2. 8. company for LHW LQA
  3. 9. "Head Coach" GENERAL MANAGER
  4. 11. for name badge RIGHT
  5. 12. Leaders Club tier CLUB
  6. 13. owner family SCARAPICCHIA
  7. 14. founding city ROME
Down
  1. 1. others' emotions EMPATHY
  2. 2. currency USD
  3. 4. restaurant MEDITERRANEO
  4. 5. Wash these regularly HANDS
  5. 6. Club name DOLPHIN
  6. 7. first island Atoll RAA
  7. 10. brand concept ELEGANCE
  8. 12. for hospitality goals TEAMWORK