OTC

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Across
  1. 1. Account from where the customer would like to pay off an invoice
  2. 3. Charge for move of hardware
  3. 8. Process done when meters cannot be collected
  4. 11. Total number of prints and copies included
  5. 12. The service provided by the core
  6. 14. Location for service and sales
Down
  1. 1. Personal meter report
  2. 2. Contract needed to be serviced by a sister company
  3. 4. Increase apllied on every renewal
  4. 5. Document with lease details
  5. 6. Screen in EA where you look up an account locations
  6. 7. Meter contact
  7. 9. Service portion usually charged on a monthly basis
  8. 10. Feeder manual automatic
  9. 13. One of the color groups for toner