OTEC 1175 Unit 3 Terminology

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Across
  1. 4. The physician who decides when the patient can see a specialist or receive special services and procedures; most PCPs practice general medicine and include family physicians and internists.
  2. 6. Contacting the company, either by telephone or by using online resources on the computer, in order to verify that the patient is indeed eligible to receive benefits.
  3. 8. Those individuals who have not received services from the physician or an associate physician of the same group within the same specialty, within the past three years.
  4. 10. Also referred to as the administrative area, is the hub of the medical facility.
  5. 11. Making a file, indicating special action is required.
  6. 12. A patient who calls the day before, or, on the same day that an appointment is needed.
  7. 14. A person who come to the office without an appointment.
  8. 15. Integrate all element of a patient’s health history, which may include medications, lab work, x-rays, scans, EKGs, medical diagnoses, and ore as digital documentation.
  9. 16. Also known as recall postcards; reminder systems designed to monitor distant follow up appointments and provide mailer that can be sent to patients approximately one to months before an appointment should be scheduled.
Down
  1. 1. Patients who had an appointment but called the office to either reschedule or opted not to visit the office.
  2. 2. A card that contains information for the next appointment, including day, date, and time.
  3. 3. Also referred to as the clinical area, or that part of the office where health care professionals examine patients.
  4. 5. An individual who has received professional services from a physician within the past three years, or from another physician of the same specialty who belongs to the same group practice.
  5. 7. Shows the dates of service for particular patent, which codes were considered for payment, and the physician or facility that rendered the services.
  6. 9. A patient with scheduled appointment who simply does not show up and did not call the office to advise that he s or she would not be coming.
  7. 13. The actual transfer of patient to a new physician, for partial or complete care, for a specific medical problem.