Otis 170th Anniversary

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Across
  1. 1. Last name of our beloved Otis archivist
  2. 3. 1st ever passenger elevator was installed in this building
  3. 6. Otis' first centralized, staffed, 24/7 operation dedicated solely to customer service
  4. 8. We modernized the duolifts in this iconic tower a century after installing them
  5. 9. Like "Velcro", "Asprin", and "Laundromat", this word coined by Charles Seeberger lost its trademark
  6. 11. Former Otis engineer-turned-President who invented the Gen2 coated steel belt
Down
  1. 2. Self-climbing construction elevator that converts to an interior elevator for permanent use
  2. 4. In 1854, Elisha Otis famously shouted this during his Crystal Palace exhibit
  3. 5. Otis ___ is formed as a JV with Mahindra in 1953
  4. 7. Charles Otis penned the first ___ agreement in 1861
  5. 10. During WWII, the U.S. Navy employed Otis hydraulic elevators to move _____