Across
- 3. When your Order type is Street or Area Light, what is listed as number 53 for Call Type?
- 7. When your order type is Power Service Problem, what is listed as number 17 for Call Type?
- 9. What order type do you use when a customer has completely lost power?
- 10. All Priority "911" calls will be forwarded directly to whom?
- 11. What is the name of the System that we use to enter a Power Problem?
- 12. What call type would you choose if the customer called in and stated that they checked all their breakers and they are on, but they only have power to half of their home?
Down
- 1. What type of outage order would you put in if someone called to report a SUV hitting a telephone pole outside of a customer's house and they do have power but are worried about the integrity of the pole?
- 2. What type of order would you put in if a customer called in and stated their power was out duet to a tree falling in the yard and taking down the service wire tot he house?
- 4. If a good Samaritan is driving down the street and wants to report a power problem but doesn't have an exact address, how would you process the order?
- 5. How many Call Type Options for Street or Area Light outages are there?
- 6. With regards to street lights, they can be owned and operated by 1 or 2 separate entities. They can be owned by the customer's town or municipality or who?
- 8. When your order type is No Lights, what is listed as number 10 for Call Type?