OUTSOURCING C PROCESS COST O CALL E O N SERVICE M F T CUSTOMER P F R L I A O C CC Y E TECOMPANY E N R T E EMPLOYEE R

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Across
  1. 3. A place where people work at desks.
  2. 5. The amount of money needed to buy something.
  3. 6. To contact someone by phone.
  4. 7. Someone who works for a company.
  5. 8. A written agreement between two parties.
  6. 9. A person who buys goods or services.
Down
  1. 1. Hiring another company to do work.
  2. 2. A series of actions to achieve something.
  3. 4. A person or company that hires people.
  4. 6. A place where people work together.
  5. 9. A business organization.
  6. 10. Work done to help someone.