overcharge

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Across
  1. 2. the city xxxxxx promised to improve public transport and reduce traffic problems.
  2. 3. local xxxxxx launched an investigation after receiving dozens of similar complaints.
  3. 5. the police xxxxxx that three people had been arrested in connection with the crime.
  4. 7. overcharging foreign visitors is unfortunately a xxxxxx problem in busy tourist areas.
  5. 9. the xxxxxx restaurant served fresh sushi and noodles prepared by expert chefs.
  6. 10. the customer felt he had been xxxxxx off after paying far too much for the item.
  7. 11. the restaurant's xxxxxx treatment of customers was reported in the local newspaper.
  8. 12. the xxxxxx were shocked when they received a bill for over five hundred dollars.
Down
  1. 1. several customers xxxxxx to the manager about the rude service and cold food.
  2. 4. many elderly people were xxxxxx out of their savings by dishonest phone callers.
  3. 6. the whole xxxxxx was recorded on a mobile phone and shared online.
  4. 8. the tourists were xxxxxx for a simple meal that should have cost much less.