Across
- 3. Number of metrics on our scorecard
- 4. The team that grades your calls
- 6. Person in charge of overseeing work
- 7. Our Monday target number
- 10. Key commitment to patients
- 14. How many regions do we schedule for
- 15. Person answering calls
- 16. Where you ask shoulder questions
- 17. Where you ask add-on for toe fractures
Down
- 1. Picture of broken bones
- 2. Tool in MDfit used to find different policies, protocols, etc.
- 4. Call waiting system
- 5. You take this weekly to collect RO Bucks
- 8. Double booked chaos
- 9. Where you log your special project
- 11. What you do to move a caller to another department
- 12. Name of the company you work for
- 13. Where we send messages to the pool
- 18. Some Insurance require this to see a provider