PATIENT ACCESS

2. Most patients over the age of 65 are known to have ______ insurance
4. The first step in AIDET, which is a technique to provide the best patient care. __, Introduce, Duration, Explanation, Thank
5. Adhering to an uncompromising code of ethics that emphasizes complete honesty and sincerity
7. Name of the website used to help verify insurance
10. The person who is financially responsible for the account
12. One of Northwestern’s core values is continuously striving to be better
13. Questionnaire to determine primary payor before Medicare
14. One of Northwestern’s core values is putting our patients __ in all that we do.

1. Signature that is needed when a patient is admitted and staying for a few days and has Medicare.
3. Signature needed when there are no other insurances besides Blue Cross Blue Shield. The ____ of Benefits
6. Person who is the holder of an insurance policy
8. We must use at least 2 patient ___ when providing care, treatment, service
9. Notice of Privacy Practices
11. Fixed sum of money that beneficiary must contribute toward the cost of their healthcare before insurance benefits begin