Patient Access Crossword Puzzle

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Across
  1. 3. _____ is a joint federal and state program that helps with medical costs for some people with limited income and resources
  2. 6. A _____ is a fee that a patients insurance company and CHS require them to pay at the time of service
  3. 8. A PPI appointment is made for a patient when they have managed care insurance (Aetna,BCBS,UHC,Medcost) but no ________
  4. 9. Most Patients over the age of 65 are known to have ____ insurance
  5. 10. An overlay is when ______ patients medical records are overlapped when registration selects the incorrect patient in STAR
Down
  1. 1. If a patient has medical insurance but doesn't have the physical card with them on the day of the visit, they are instructed to contact our ___ department via phone or fax to personally file their medical insurance for the visit
  2. 2. When a patient has been involved in a motor vehicle crash and they state they don’t want to file their own insurance for the visit, they are required to fill out a _____ form
  3. 4. A _____ is an error when a registrar creates a brand new account for a patient who already has an account/chart in STAR
  4. 5. A patient under the age of 18 is required to have a ____ listed on their chart because they are not of age to be deemed liable for medical expenses
  5. 7. Registration is required to verify at least ______ forms of identifiers before creating a patient account