Patient Experience Crossword Puzzle

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Across
  1. 4. we need to ask if a patient ________ their door open or shut
  2. 8. I am the patient _________________________
  3. 9. VIP nominations/Champion recognizes all the great things employees do and expresses our _____________________ for their dedication.
  4. 12. rounding checking in with patients during this is important for px scores
  5. 13. We are _______________________ strong
  6. 14. ___________________ report allows the patient to be a part of the care team and be informed of their care.
  7. 15. this physician behavior is important at the bedside
Down
  1. 1. this is one way follow-up with patients after discharge
  2. 2. Care ______________ team works with the patient to plan for discharge
  3. 3. "Keeping it __________" is the 2023 PX Goal this year
  4. 5. _______ _________ leadership rounding is conducted with 3-4 departments per month
  5. 6. _______________ the patient is a new initiative senior leaders during the week and nursing supervisors during the weekend, to inform patients of our quiet routine, setting expectations for stay, etc.
  6. 7. Nurses and pharmacists make sure patients understand their ______________, side effects and administration schedules
  7. 10. every ______________________ is responsible to answer call lights
  8. 11. this is what we hope every patient selects on their survey