Patient Experience Crossword Puzzle

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Across
  1. 5. Showing enthusiasm or affection
  2. 12. Paying close attention to something
  3. 13. Finding solutions to difficulties
  4. 15. Providing useful or interesting information
  5. 20. Used to emphasize the speaker and one or more other people
  6. 21. The combined action of a group
  7. 22. Providing encouragement or assistance
  8. 24. Sympathetic and compassionate
  9. 26. Understanding and sharing the feelings of others
  10. 27. Providing comfort and confidence
  11. 28. With or in proximity to another person or people
  12. 29. The exchange of information or ideas
  13. 31. Paying attention to sound or speech
Down
  1. 1. Looking directly into someone's eyes
  2. 2. Having the necessary ability or skills
  3. 3. A polite word or sign of welcome
  4. 4. Well-informed and educated
  5. 6. Reacting quickly and positively
  6. 7. A pleased or amused facial expression
  7. 8. Having a strong desire for success
  8. 9. Friendly or hospitable
  9. 10. Providing assistance or support
  10. 11. Willing to fit in with someone's wishes
  11. 14. Showing politeness and consideration toward others
  12. 16. Characterized by kindness and warmth
  13. 17. Featuring new methods or ideas
  14. 18. Pleasant and engaging in manner
  15. 19. Showing sympathy and concern for others
  16. 23. Exhibiting a competent and skillful manner
  17. 25. Tolerant and able to endure delays
  18. 30. Displaying kindness and concern for others