Across
- 4. Assessing patients' perceptions and experiences to ensure their expectations are met or exceeded, promoting overall contentment.
- 9. Effective exchange of information between patients and healthcare providers, crucial for clarity and understanding.
- 13. The ability to understand and share the feelings of others, fostering connection and support in healthcare interactions.
- 14. This vehicle rushes through traffic with flashing lights and sirens, providing urgent medical care on its way to the hospital.
- 15. Ensuring healthcare services and facilities are available and easy to access for all patients, regardless of their background or circumstances.
- 16. Providing patients with information and resources to empower them to make informed decisions about their health and care.
- 18. This is the largest healthcare provider and private employer in New York State, serving millions of patients across various medical specialties and locations.
- 19. This is often prescribed by doctors to alleviate symptoms or treat illnesses, coming in various forms such as pills, liquids, or injections.
- 20. Building confidence and reliance between patients and healthcare providers, essential for a strong therapeutic relationship.
- 21. Seamless coordination and continuity of care across different healthcare settings and providers, ensuring a cohesive and comprehensive patient experience.
- 22. Treating patients with respect and honoring their inherent worth and value as individuals, regardless of their circumstances.
Down
- 1. Working together with patients and interdisciplinary teams to achieve optimal health outcomes through shared decision-making and cooperation.
- 2. The identification of a disease or condition based on signs, symptoms, and medical tests.
- 3. Ensuring patients feel at ease physically and emotionally during their healthcare encounters, promoting well-being and relaxation.
- 5. Openness and honesty in healthcare practices, including clear communication about treatment options, costs, and outcomes.
- 6. Encouraging patients to take an active role in their health management and decision-making processes, promoting autonomy and self-efficacy.
- 7. Speaking up for patients' rights, needs, and preferences to ensure they receive the best possible care and support.
- 8. Prioritizing measures to protect patients from harm and minimize risks throughout their healthcare journey.
- 10. It's a digital message sent electronically, allowing for quick communication between individuals or organizations over the internet.
- 11. Streamlining processes and workflows to minimize wait times and delays, optimizing the use of resources and improving patient satisfaction.
- 12. This medical procedure involves making incisions in the body to repair, remove, or replace damaged tissues or organs, often performed in specialized operating rooms.
- 17. A serious, unexpected, and often dangerous situation requiring immediate action to address medical issues.