Patient Safety

1. Standardized method to communicate critical info (abbr., e.g., Situation, Background…).
5. Type of double check/ verification of a high-risk medication.
7. Process to identify causes of safety events (abbr.).
8. Signal that alerts staff to a safety concern or medical condition.
10. Universal precautions taken to prevent infection transmission.
11. A factor that increases the likelihood of harm.
16. A verification step to prevent mistakes.
18. Required process to confirm correct patient identity.
19. An unintended action or mistake in care.

2. Behavior or system that blocks errors from reaching the patient.
3. A plan for patient care that includes goals and actions.
4. A process failure that could have caused harm but did not.
6. A group collaborating to deliver patient care.
9. Brief team meeting for communication and situational awareness.
11. A structured walkthrough of patient care at the bedside.
12. In this culture, after an incident, the question asked is, "What went wrong?" rather than "Who caused the problem?
13. Action that prevents progression to harm or failure.
14. Document used to hand off patient information.
15. Ensuring care is free from preventable harm.
17. Physical or psychological injury to a patient.