Patient Safety and HRO

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Across
  1. 1. _______ Principles to lead us on the journey toward HRO
  2. 2. Safety event that did not cause harm to a Veteran (2 words)
  3. 3. Preoccupation with failure is to ________ risk
  4. 5. Safety event that caused harm to a Veteran (2 words)
  5. 6. Who is responsible for Patient Safety?
  6. 9. Commit to ________ _______ (2 words)
  7. 12. Experience fewer than anticipated events of harm
  8. 13. _______ of safety is the overarching pillar to prevent harm and learn from mistakes
  9. 14. _______ Values that unite us and guide our decisions
  10. 15. A safety story used to recognize staff who anticipate risk and took action to keep Veterans safe (2 words)
  11. 18. Reluctance to ________. Get in the weeds and solve the problem.
  12. 19. It's all for the _______
Down
  1. 1. Sensitivity to operations focuses on _____ _____ staff and care processes (2 words)
  2. 4. _______ to expertise
  3. 7. Get to the ______ cause.
  4. 8. Continuously improving based on what has been learned (2 words)
  5. 10. Three ______
  6. 11. ______ W's - What I see, What concerns me, What I want
  7. 16. System for reporting patient safety events
  8. 17. The opposite of poor, unclear, communication, which is an important value.